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A quick answer may help.
Is a finished video free?
No. You pay for the run, or you spend a run from a pack. The price is shown before you pay.
How much does one Chipmunks Dance clip cost, and what do credits buy?
The standard video costs 9.99 USD and uses 1 credit. The sharper upgrade costs 12.99 USD and uses 2 credits. A pack buys several of the standard credit unit, which you spend later while signed in.
How do I make a Chipmunks Dance video from my photo?
Open the studio, add a clear photo of one person in the middle, and add left and right only if you have them. Review the price, pay, and wait for the file. You cannot type a new scene.
What if my Chipmunks Dance video fails or the faces look wrong?
If the job fails, ask for a refund review and keep the receipt. If the video finishes and the faces look off, that is a result limit, not an automatic refund.
Is the Chipmunks Dance generator free?
No. A finished video is a paid run. There is no free allowance.
How long is a Chipmunks Dance AI video, what format is it, and does it have sound?
The dance is a fixed vertical clip. The length does not change. Sound is attached from the reference. Standard resolution is the default, and the sharper resolution is the only upgrade.