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When something fails
When something fails

Use one clear photo of a person, under 20 MB, as JPEG, PNG, or WebP. If the paid job fails, open Refunds. If you need to write to the studio, Contact prepares a message you send yourself.

A photo was rejected

  1. Use a still image, not a screenshot of a video player.
  2. Keep one person large in the frame. A pet will not fill a slot.
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When something fails

Start here when a photo is rejected or a paid job does not finish.

Start here when a photo is rejected or a paid job does not finish.